Riverside Counselling Service

Image used by kind permission of the artist, Anna Dillon

Coronavirus Update 21.04.20

 Now that the Government has extended the lockdown, the reality that we are engaged in a marathon not a sprint is starting to sink in. As time passes, we are becoming used to a very different way of being both together, in our determination to support each other through this crisis, and alone in our individual dwellings, leading very separate lives. The measures we are all having to take to disrupt the spread of the virus creates a lot of challenges for us all, but for many the strain is felt more intensely.

We as a service are aware that external pressures can impact on how we feel about ourselves and impact on our relationships. For the majority of us, the circumstances currently imposed on us supersedes any other collective experience we have had to contend with, and the pressures are apparent and felt. We all now appreciate that this crisis is not just one that has an impact on physical health. The uncertainty, fear, loneliness and loss inherent in the situation, has evoked difficult feelings that can at times be overwhelming for many, and for some these concerns have been exacerbated by financial worries. Our mental health may need support to sustain us through the complexities of the times. 

We at Riverside, are of course taking our responsibility for each other, for the people around us and our society, very seriously. We feel pleased that we are here to support the communities which we know and where we have worked for over 30 years. We have grown to understand the diverse communities, each with its own identity, and the people within it. We want to support those who feel counselling could help them through difficult times. We are well positioned to make ourselves available to individuals in the community who feel they need mental health support.

In accordance with government measures, we have adapted the way we offer counselling, so we are now working with our existing clients either via a video call or on the phone. Having transitioned to online working we are now able to open our service to new clients to see if online counselling would be helpful to them. This form of counselling is different from face to face counselling so those contacting the service will be asked some initial questions to ascertain whether online counselling is appropriate to meet their need. Following this they will be offered an initial consultation to discuss things further so they can find out more about how things work and we can understand their concerns in a little more detail. Then if agreed, by both counsellor and client, they can begin working online with one of our professional counsellors.

Please do get in contact if you feel having a safe and confidential ‘space’ could be of value to you at this time and please remember that cost should not be a barrier to getting the help you need. We appreciate for many finances are tight and we will definitely take this into consideration.  We are also offering free sessions to frontline workers who we all know are working in difficult circumstances and particularly need our support. You can email us at 

Affordable fees and free sessions are made possible by donations from trusts, grants and fundraising, on which we are dependent to keep the service accessible. Please do visit our ‘support us’ page to see how you can help us increase capacity so we can meet the increase in demand.

We also have details of resources on our website which you can access to support your mental wellbeing on our ‘Other Useful Resources Page’. We do appreciate that there are very real concerns people will be facing and we hope that these resources can be of support to you and your families. We are continuing to add to the website information that we feel may be useful to you, so do come back and visit the site.

 Our continuing professional development events, courses and groups are also on hold for now.  We will endeavour to confirm new dates when restrictions allow.

 Although things feel uncertain and unsettling, it is also a time perhaps when we can slow down and take time to reflect and learn new ways of being in touch; to maybe change old habits and routines. It is perhaps a time to be kinder to yourself. It’s more important than ever that we all act responsibly and help each other. Riverside is here and we would like to support you.

Take extra good care of yourself and everyone else and please do visit our website for updates.



A safe space to talk


Considering counselling can be a daunting prospect. Is it the right thing for me? How can I find someone I trust? How can it possibly help?

We’re here to listen to you, and give you the time and space to talk about what might feel difficult for you in a confidential and non-judgmental way.

We provide affordable counselling and psychotherapy to adults and young people from the age of 12.

We will meet with you for an initial appointment to discuss your needs and to consider if counselling and our service is right for you.

We offer counselling in Henley-on-Thames, Wallingford, Berinsfield and Didcot.

We are an affordable service and will agree a fee that is manageable for you.

You can contact us directly to arrange an initial appointment.


Riverside is a registered charity and we are committed to providing affordable counselling.

Sessions are subsidised by the charity through grants, donations and fundraising.

By choosing to support Riverside your help is making a difference to the mental health and well-being of people in our community. 

Thank you for all your support.


Shanly FoundationStep Change FundOxfordshire Community FoundationCommunity Fund
bacp | Accredited ServiceSouth Oxfordshire | District Council | Listening Learning LeadingSupported by Henley-on-Thames Town Council





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