About Us

Opening hours: Monday to Friday 9AM to 9PM

Closed: Saturday and Sunday

Riverside Counselling Service is a registered charity that had been providing a professional, affordable counselling service to the local community since 1989. Riverside offers counselling to adults and young people from the age of 12. We are committed to providing an accessible service across the community relying on donations and grants to support us. 

Counselling is about listening to you, giving you the time and space to talk about your difficulties in a safe, confidential, non-judgemental environment. It allows you to think about your situation, explore issues, and find ways of managing your problems.
Riverside’s counselling services are accredited by the British Association for Counselling and Psychotherapy (BACP) and all our counsellors work within their Ethical Framework for the Counselling Professions. Our counsellors are highly trained and committed practitioners.

Counselling can help with:

Depression and anxiety
Relationship difficulties
Bereavement and loss
Stress
Physical, emotional and sexual abuse
Low self-esteem
Alcohol and drug problems
Challenging life experiences
Difficulties at school, college or home
Or when you feel that things are just not right!

Cost

At Riverside we are committed to providing affordable counselling by ensuring that cost is not a barrier to accessing our service. The fee for your registration and initial consultation is £55 for individual counselling. 

If this is not manageable for you this can be discussed – the fees for subsequent counselling sessions are discussed with you in your initial consultation and calculated according to income.

Types of therapy available at Riverside include:

Psychodynamic counselling
Integrative psychotherapy
Short-term and long-term
Group work
Online and phone counselling

What next?

You could email or phone; you will then be contacted within 2 working days to arrange an initial consultation with one of our senior practitioners. 

Our Trustees

Adrian Marsh (Chair)
John Morrow (Treasurer)
Phil Bridge (Policies & Procedures)
Nicki Williams-Gray (Fundraising)
Umbreen Lenoire (IT)
Jayson Jaurigue (Fundraising & Events) 
Suzy Hobbs (Fundraising & Events)

Our Key Staff

Clare Crossley (Head of Counselling)
Emilia McIntyre  (Allocations)
Qudsia Rahim (Fundraising Manager)
Kate Terry (Operations Lead)
Patience Parker (IC Co-ordinator)

Ambassador

Emma-Jane Taylor

Testimonials

“We are very grateful for the excellent job that Riverside Counselling and The Space provide to our patients and know that our patients really appreciate your services.” Dr Barton, Nettlebed Surgery, Oxon

“Riverside is one of the best Counselling Services and Placement contexts I have ever come across. Highly professional, thoughtful and supportive, it offers a unique resource for clients and trainees. The support for trainees is outstanding, offering a buddy scheme, first-rate supervision, weekly CPD and clinical discussion groups. Riverside provides many opportunities for professional development with different client groups, as well as assessment experience for trainees developing their competence.” Alistair Ross Associate Professor – Psychotherapy, Director – Psychodynamic Studies Dean – Kellogg College Author – Introducing Contemporary Psychodynamic Counselling and Psychotherapy

Case Study

A Testimony of Transformation: Mum Overcomes Post Natal Depression with Help From Riverside
Read here

Reports

Our reports reflect on the progress made during the year – the sessions that we have funded, and the fundraising activities that made this possible. Below are some Annual Reports from 2022-2023. We are committed to creating an inclusive service for both our clients and our workforce. Our Equity, Diversity and Inclusion strategy can be found here.

Click here to view the Annual Report for 2022/2023

Click here to view the Annual Accounts report 2023