The Drop In Service
*Our drop-in services are still going ahead via telephone
Drop In Telephone Service for Adults 18+ in South Oxfordshire
Are you feeling sad, lonely or stressed or not quite sure what is the matter? Would you like to talk to someone about this?
The Drop-In service is available on a Tuesday and our counsellor can offer up to 3 separate sessions to talk with you, there is no charge for this service
To book an appointment on a Tuesday you will need to email who will then email you an appointment time. At the time of your appointment, our counsellor will call you from a withheld number. The calls are anonymous and confidential and are not recorded.
Drop-Ins in Berinsfield
For adults living in Berinsfield, our face to face Drop-Ins at the Berinsfield Health Centre and the Berinsfield Information and Volunteer Centre are currently going ahead via telephone at the following times:
Time: 9.30am – 10.30am every Monday (except the first Monday in every month)
If you are a patient at the health centre, please book an appointment via the health centre.
Time:- 9.30am – 10.30am – 2nd and 4th Tuesday of the month
If you are a client of the BIVC, please ask staff at the BIVC to make a referral.
(Please note this service will not be running during August and will start again week commencing 7th September).
Please note that Riverside Counselling Service is not an emergency service.
If your need is urgent, please call your GP, dial 111 or contact the emergency services at 999.
This is the contact number for the Samaritans: 116 123
Confidentiality Statement for the Drop In Service
Riverside can offer a confidential space for 20 minutes on the telephone for young people aged 12-17 years old to talk about anything that might be on your mind. The drop in service is offered for up to 3 separate sessions and our Counsellor John is available on a Wednesday at 5.30pm-7.00pm.
To book an appointment with John you need to email He will email you back with an appointment time. John will call you from a withheld number and we do not record the calls. We do need to take your name, date of birth and your GP details before we can start a conversation with you as the law says we have to tell another adult if-
- We believe either you or another young person/child is at risk of being hurt by someone else
- We believe that yours or another young person’s life may be at risk
- We believe that you may be a risk to others or yourself
We will not share your name or GP details with anyone else, and would only use your details if any of the things above were happening. John will tell you if we need to contact other adults using your name or GP details.